We shall endeavour to deliver your order within 1- 4 working days upon successful payment confirmation unless otherwise specifiy. You should be able to receive your order within 3-10 business days (excluding Saturday and Sunday) after shipment date, depending on the shipping courier you have chosen.

i-Sino.com is committed to ensure that your orders are delivered to you safely and on time. Therefore only the authorized receiver shall be permitted to accept the delivery. Please make sure that the authorized receiver is present to make the authorized signature. i-Sino.com reserve the rights not to release the delivery in the absence of the authorized receiver.

i-Sino.com is making every effort to deliver your order within the time stated. However, due to certain unforeseen circumstances, slight delay in deliveries might occur, i-Sino.com will not be liable for any loss caused to you by late or delayed delivery.

In the event if your package is lost by the shipping courier and your package has not been insured, we will only replace the lost products with the amount that is declared on the invoice according to your request.